Effective April 11, 2020
THICK Performance Ltd. ("we," "us," "our") is the management and operations company for the THICK ecosystem, which includes GYM N°5, THICK Clinical, and related entities. This policy applies to information collected through our SMS and text messaging programs.
When you opt in to receive text messages from us, we collect your mobile phone number, your name (if provided), and records of your messaging consent and opt-in status. We may also collect information you provide in response to our messages, such as appointment confirmations or service inquiries.
We use the information we collect to send you the text messages you have opted in to receive. This includes service-related communications such as appointment confirmations, scheduling updates, access confirmations, and responses to your inquiries. We do not use your information for purposes unrelated to the messaging program you consented to.
We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your information may be shared with our messaging service provider (Twilio) solely for the purpose of delivering text messages to you. We may also disclose information if required by law or to protect our legal rights.
We retain your information for as long as you are opted in to our messaging program and for a reasonable period afterward to comply with legal obligations. You may request deletion of your information by contacting us at the address below.
You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a final confirmation message and no further texts will be sent unless you opt in again.
For questions about this privacy policy or your personal information, contact us at:
THICK Performance Ltd.
thick.ltd